Abhijeet Thorat
Consultant @Aspire Lifestyles
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WORK HISTORY
Consultant @Aspire Lifestyles
Mumbai, IN
Conducting research, surveys and other forms of interaction to understand the business • Analysing statistics and making reports for senior management • Detecting issues, fallouts and investigating ways to resolve them • Assessing the pros and cons of possible strategies • Compiling and presenting information orally, visually and in writing • Making recommendations for improvement, using computer models to test them and presenting findings to client • Implementing agreed solutions
EDUCATION
Auckland University of Technology
Post Graduate Diploma, International Tourism Management
Cardiff Metropolitan University
Master of Business Administration (MBA), Business
Vivekananda College, Aurangabad
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
ABOUT ABHIJEET THORAT
In my progressive career of 7+ years, I have attained proven success and I was last associated with Omega Rental Cars, Wellington, New Zealand as Duty Manager. Over the years, I have acquired proven skills in handling gamut of activities such as Guest Service and Front Desk, Customer Service, Project Management and Policies, Human Resource activities, Relationship Building, Training & Development, Front Office personnel, customer satisfaction, budget, process improvements, quality services, team building & performed many other activities. SKILLS SET • Manage tasks in a large setting and performing many other activities assigned by top management • Knowledge of all Policies and Procedures and systems used in each sector of the Front Office, to be able to give decisive supervision to the staff when needed • Develop, and accomplish specific goals and plans for work with Omega Rental Cars as their Duty Manager. • Oversaw staffing to ensure optimum guest service, operational needs and financial objectives are met • Handle day-to-day operations and working for Omega Rental Cars and Wellington Central Election Commission, making sure the quality, standards and meeting the expectations of the clients and customers. • Manage the provision of high quality support and staff to enable smooth running of the operations and delivery of strategic objectives • Handle and respond to guest problems and complaints In addition, I have also attained the ability to think strategically, analyze & articulate solutions to complex legal problems, coupled with the ability to organize information & communicate the same in a clear & useful manner.
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