Jamila Thompson

About Jamila Thompson

I’m a Learning & Development Leader with 8+ years of experience designing, facilitating, and scaling learning solutions that drive measurable business impact. I specialize in instructional design, facilitation, talent development, and workforce transformation—helping organizations close skills gaps, improve engagement, and build future-ready teams.At Fannie Mae, I led L&D strategy for 250+ employees, boosting productivity by 30% and achieving a 45% leadership promotion rate. I’ve also reduced onboarding time by 25%, cut training costs by 20% through vendor optimization, and managed $100K budgets to deliver high-impact programs. My expertise spans ILT, VILT, eLearning, learning analytics, and HR transformation initiatives.Known for aligning learning with enterprise goals, I partner with executives and stakeholders to deliver data-driven, scalable learning strategies that elevate employee performance and support organizational growth.

Experience

1. Learning and Development Lead

   Fannie Mae

   Sep 2022 — Present · Plano, TX, US

   Directed L&D strategy for a division of 250+ employees, achieving a 30% productivity increase and 45% leadership promotion rate through targeted coaching and account management programs.• Reduced program costs by 20% through vendor negotiations and efficient management of an annual $100K+ budget.• Designed and facilitated enterprise training programs (ILT, VILT, WBT) aligned with ADDIE/Agile, improving employee performance scores by 35% in post-training evaluations.• Partnered with HR leaders to embed L&D into transformation strategies, directly supporting succession planning and employee engagement initiatives.• Implemented learning analytics dashboards, providing leadership with data-driven insights that informed strategic workforce planning.

Education

• Applied Instructional Design Academy

  Instructional Design and eLearning, Educational/Instructional Technology

• East Texas A&M University

  Bachelor of Business Administration (BBA), Marketing

• Amberton University

  Master of Business Administration (M.B.A.)

  2016

Skills

• Process Management
• Leadership
• Crm
• Management
• Team Building
• Strategy
• Training
• Sales Management
• Software Documentation
• Marketing
• Process Improvement
• Business Process Improvement
• Cold Calling
• Strategic Planning
• Sales
• Project Management
• Sales Operations
• Customer Service
• Networking
• Operations Management
• Team Management
• Account Management
• Sales Process