Alicia Thompson
Manager Revenue Management @Holland Partner Group
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WORK HISTORY
Manager Revenue Management @Holland Partner Group
Vancouver, WA, US
Develops and executes comprehensive pricing strategies impacting $280+ million in rental revenue; includes multifamily units across multiple market segmentsLeads, manages, and trains Senior Pricing Analyst and Pricing Analyst, as well as Revenue Management team spanning 50+ properties and unitsDesigns and creates pricing matrices for all new development properties prior to lease up and property take oversResearches competitors for all properties to ensure software settings accurately reflect each property\'s position in the marketAnalyzes key performance metrics to identify and maximize revenue growth opportunities for all lease up propertiesWorks closely with the executive team to ensure company wide goals are achievedEnsures new properties are accurately set up in Yardi and LRO (pricing software)Key AchievementsAutomated lease up matrix template using Excel; created tab that converts data to the ideal format for uploading Yardi, saving hours of repetitive copying and pastingPartnered with Marketing, Sales, and administrative teams to streamline workflow for creating renewals in all regions following new and rapidly changing laws regulating notice times and increase amounts during the pandemic; Authored SOPs and delivered applicable training for all affected departmentsCreated and maintained Excel model detailing visual and lease up of new build properties; enables quicker response to adjusting amenity values, encouraging leasing or increase rates on popular units (views, layouts, location in building, etc.)
EDUCATION
Colorado School of Mines
Bachelor of Science - BS, Economics and Business
ABOUT ALICIA THOMPSON
Strategic and analytics Senior Revenue Manager with comprehensive experience in the multifamily and hospitality arena. Expertly researches, analyzes, and optimizes statistical data and metrics to maximize revenue and develop solutions for unique and common business challenges. Added ValueDevelops and executes pricing strategies across a wide range of residential property market segmentsCreates and automates tools, templates, scorecards, ad-hoc reports, and data visualization to provide key business insightsIdentifies, tracks, and communicates key performance metrics in real-time, both in written and verbal formatsConducts in-depth research into competitors to ensure properties are positioned favorably within marketBuilds collaborative relationships with team members to ensure cross-functional workflow aligns with organizational objectivesBalances and manages multiple priorities with competing and/or concurrent deadlines, both autonomously and collaboratively
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