Thom Brekke
Senior Manager, Social Care Operations @ Fox Corporation | Social Monitoring and Reporting
- Role
- Senior Manager, Social Care Operations at Fox Corporation
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Thom Brekke
Data-literate marketer with nine years of experience focused on strategic content…
Experience
Senior Manager, Social Care Operations
Aug 2019 — Present · Los Angeles, CA, US
Manage external contact center team focused on social monitoring and care for FOX Networks Group, ensuring timely responses and thorough analysis and reporting related to customer inquiries across all FOX brands.Lead implementation and improvement of social monitoring and reporting toolset, ensuring adherence to FOX guidelines and industry best practices.Develop and deliver insights on trends both from within FOX\'s contact center and social topics of importance to FOX viewers.
Education
UC Berkeley Extension
Data Science Boot Camp
2018 — 2018
University of Oregon
B.A.
Skills
- Adobe Creative Suite
- Advertising
- Social Media
- New Media
- Blogging
- Corporate Social Media
- Digital Marketing
- Marketing
- Public Relations
- Newsletters
- Social Media Marketing
- User Experience
- Event Photography
- Digital Media
- Social Networking
- Social Media Measurement
- Copywriting
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