Thomas Wermeling
Operations Processing Manager - Client Services Management - Call Center Management - Consultant
- Role
- Project Implementation Manager at Comcast Business
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Thomas Wermeling
I have been told that I am the type of leader that brings out the best performance in…
Experience
Project Implementation Manager
Jan 2018 — Present · West Chester, OH, US
Implement client locations into Comcast Managed Services by working with internal and external business partners to coordinate the installation of our equipment.• Improved team performance 20% through identification and resolution of bottle necks in implementing franchisee sites on the Comcast platform• Developing interdepartmental relationships, improving accountability, cultural environment and collaborative atmosphere driving improved results• Design, document and validate procedures for new work assigned to team• Reengineered electronic communications, creating efficiencies for all Project Managers
Education
Northern Kentucky University
Bachelor of Organizational Studies
Xavier University
Masters Business Administration
Skills
- Financial Planning
- Insurance
- Management
- Team Building
- Business Process Improvement
- Training
- Start-Ups
- Cross Functional Team Building
- Teamwork
- Dispute Resolution
- Leadership
- Financial Analysis
- Mergers & Acquisitions
- Cross-Functional Problem Solving
- Customer Service
- Strategic Planning
- Leadership Development
- Financial Services
- Crm
- Client Relations
- Team Leadership
- Customer Relationship Management (Crm)
- Marketing
- Investments
- Coaching
- Organizational Development
- Sales
- Auditing
- Client-Focused
- Operations Management
- Budgets
- Process Improvement
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