Thomas Varghese

About Thomas Varghese

Strategic product leader with 20+ years of experience driving large, complex, cross-functional initiatives in startups and large enterprises. A unique blend of engineering and product expertise, recognized as a thought leader in shaping the vision, aligning teams, and executing future-forward strategies. Proven success in leading global teams to build highly available and reliable platforms and distributed systems for hyperscale. Deep Expertise in AI/ML, platforms, observability, reliability, analytics, and big data in the cloud. Owned and delivered large, complex, cross-functional initiatives by leading diverse and global teams, in ambiguous and fast-paced environments. Provided vision & thought leadership, built product strategy, drove alignment across teams, and owned scope, roadmap & execution for complex products in start-ups and large organizations. An excellent collaborator who can work with people, forge relationships, and make things happen. Adept at navigating ambiguity and delivering impactful solutions in fast-paced environments. Hired, managed, mentored, and retained PM talent.Specialties: • Product and program leadership, product strategy• Strategic relationships and cross-functional team management• AI-driven platforms and systems reliability, observability, resiliency, and AIOps• Data and analytics (platform, customer/behavioral, transactional, operational, performance, real-time/offline)• Building and evolving cloud platforms & managed services • Master Data Management (MDM) systems• Fraud, risk, and financial crime prevention systems• Marketing technology• Product leadership for ML engineering, ML DevOps, observability, inference, etc.• Real-time big data streaming, analytics, and governance capabilities• Distributed caching, storage, and databases• Digital advertising, search engine relevance, DSPs/SSPs, ad networks, ad exchanges, etc.

Experience

1. Director of Product Management

   Walmart Global Tech

   Apr 2023 — Present · Seattle, WA, US

   Led product for a 100-person cross-functional team that built and launched an AI-driven observability platform from 0-1, addressing key reliability challenges for Walmart service teams through predictive AI and GenAI.• Observability — Reduced Mean Time to Recover metrics (MTTx) and alert noise through predictive AI, proactive diagnostics, automated recovery, and improved availability.• Reliability — Reduced downtime for supported apps by increasing Mean Time Between Failures (MTBF) through AIOps & AI-driven root-cause identification.

Education

• University of Kerala

  Masters

• Electronic Research & Development Centre of India

  Masters Diploma, Computer Science

• Mahatma Gandhi University

  Bachelors

Skills

• Cross-Functional Team Leadership
• User Experience
• Business Intelligence
• Integration
• Strategy
• E-Commerce
• Xml
• Digital Advertising
• Agile Project Management
• Product Management
• .net
• Search Engine Relevance
• Analytics
• Agile Methodologies
• Sql
• Mongodb
• Scalability
• Agile
• Databases
• Program Management
• Enterprise Software
• Cloud Computing
• Strategic Partnerships
• Software Development
• Soa
• Data Warehousing
• Big Data
• Distributed Systems
• Online Advertising