Thomas Tuten

About Thomas Tuten

I build and lead post sales customer relationships that drive retention, expansion, and long term growth.My career has taken me across sales, customer success, account management, and team leadership, with the common thread being a focus on customers, revenue, and execution. I’ve managed everything from high volume portfolios to strategic enterprise relationships, and I’ve helped scale teams, processes, and systems in fast growing environments. Along the way, I’ve led renewals, upsells, executive level conversations, customer success strategy, and cross functional initiatives that improved visibility, efficiency, and outcomes.I’m motivated by meaningful products, high standards, and teams that want to win the right way. I bring a calm presence, strong commercial instincts, and a bias toward action.I’ve been recognized for consistent high performance throughout my career, including being the youngest person hired into the Atlanta Braves front office and named Employee of the Year, serving as a subject matter expert and leader for Topgolf’s VIP sales initiative, earning five promotions in under four years at brightwheel, and achieving 2025 President’s Club at Spreedly.

Experience

1. Account Manager

   Spreedly

   Jan 2025 — Present · Durham, NC, US

   2025 Presidents Club For Top Account ManagerAdvisor to enterprise customers using Spreedly for payments orchestration. Own post sale lifecycle including renewals, retention risk, and expansion. Partner with technical and business stakeholders to align payment strategy to growth goals and turn platform capabilities into measurable outcomes.

Education

• Kennesaw State University

  Honors Bachelor's degree, Sport Managment

  2011 — 2014