Thomas Tait

Tech Architecture Associate Manager @埃森哲

Calgary, AB, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Feb 2023 — Present

Tech Architecture Associate Manager @埃森哲

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EDUCATION

2008 — 2008

APM Group

ITIL v3 Bridging Course, ITIL

2009 — 2009

Service Management ART

ITIL Operations Lifecycle

2002 — 2005

Southern Alberta Institute of Technology (SAIT)

Computer Engineering

2012 — 2012

Advanced Market Place

Service Now System Administrator

2006 — 2006

APM Group

ITIL Foundations v2, ITIL

SKILLS

System DeploymentServersItilGoogle AppsService NowProject PlanningUser Acceptance TestingConfiguration ManagementIT Service ManagementNetworkingChange ManagementIT OperationsBusiness ServicesInfrastructureBusiness ProcessCmdbIT ManagementSystem AdministrationProject DeliverySoftware DocumentationGovernanceService ManagementService DeskIntegrationManagementDatabasesRelease ManagementTroubleshootingBusiness RequirementsTeam LeadershipService DeliveryIncident ManagementTechnical SupportInformation TechnologyProblem ManagementLeadershipAnalysisIT Strategy

ABOUT THOMAS TAIT

Thomas is an experienced IT professional with a passion for delivering quality service with a pragmatic approach. He has developed his skills working through a variety of roles in Customer Service, IT Support and IT Service Management. Through these roles he has worked as Technical Resource, Team Leader and Mentor, Business Analyst, Project Manager and ITSM Process Owner and Practitioner within Incident, Problem, Change, Release and Configuration Management.

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