Thomas Sparks

About Thomas Sparks

IT LEADERSHIP in PROGRAM MANAGEMENT, PMO, SERVICE DELIVERY & OPERATIONS Offering over 20 years’ experience in IT management, program and project management, and business systems implementation and support. Proven expertise building and maintaining business services and associated infrastructure, including applications, systems, storage, and networks along with the world-class teams needed for success. Specialties include RFID, Data Centers, IT Infrastructure, Service Desk, PMO Governance, Program and Project Management, and IT Service Delivery and Operations. Direct experience leading teams with responsibility for all aspects of development, implementation and uptime of critical business systems and services. Demonstrated ability to consistently achieve goals while building and maintaining motivated teams. Excellent organizational and interpersonal communication skills, negotiating and influencing abilities. This is in addition to over 10 years’ progressive & proven experience and education in the Aerospace Industries to include Commercial, Military, Business and General Aviation – Engineering, Maintenance and Instruction.AREAS OF EXPERTISE• IT Governance and Transformation• Program and Project Management • IT Service Delivery and Operations • Systems Management and Support• Staff Development and Mentoring • Executive Support and Communications• Enterprise Applications and Services • Vendor Management• Data Center Management • RFID speaker, author and mentor• Security & Risk Management • Fiscal Planning & Accountability• Enterprise Resource Planning (ERP) • Implementation, Migration, Sustainability• University and Tech School Instructor • FAA A&P, ITIL v3, RFID, and PMP certified

Experience

1. AVP Production Services Lead - Gbs Technical Project Manager

   Bank of America

   Nov 2019 — Present · Plano, TX, US

Education

• University of Central Missouri

  Bachelor of Science, Aerospace Engineering and Technology

  1983 — 1986

• University of Central Missouri

  Masters of Science, Aerospace Safety and Engineering

  1987 — 1988

Skills

• Process Improvement
• Management
• Security
• Active Directory
• Program Management
• Supply Chain Management
• Business Intelligence
• IT Management
• Change Management
• Oracle
• Requirements Analysis
• Business Process
• Pmp
• Business Development
• Risk Management
• Testing
• Sharepoint
• Project Planning
• Project Management
• Six Sigma
• Databases
• Integration
• Microsoft Project
• Ms Project
• Data Center
• Software Documentation
• Sdlc
• Itil
• Strategy
• Wireless
• Team Leadership
• Erp