Thomas Romano
Sr Enterprise Account Executive - Financial Services @Businessnext, Americas
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WORK HISTORY
Sr Enterprise Account Executive - Financial Services @Businessnext, Americas
Boston, MA, US
BusinessNext is the financial-services CRM community banks and credit unions use—from day one. Ranked #1 in the 2025 Forrester Wave™ for Financial-Services CRM, our platform unifies every deposit, loan, service, and marketing touchpoint in a 360° workspace.What sets us apartNative 360° integrations. Symitar, Fiserv DNA, MeridianLink, digital banking, telephony, and more—no swivel-chair work or middleware projects. Built-in growth levers. AI-guided next-best-offer, automated onboarding, and at-risk-member retention journeys lift engagement and deposits leveraging clicks not code.
EDUCATION
Salem State University
Master of Business Administration -
Salem State University
Bachelor of Business Administration (BBA), Marketing , International Business
SKILLS
ABOUT THOMAS ROMANO
In my role, I work with credit unions to modernize how they operate and connect with members — whether that’s automation, smarter insights, or simply making everyday processes easier for staff and members. Most of my work comes down to helping teams streamline what they already do, strengthen the member experience, and build a roadmap that supports long-term growth.I spend a lot of time with leadership teams figuring out what actually matters: where members feel friction, where employees lose time, and how technology can support their strategy without taking away the personal touch credit unions are known for.I try to bring a practical, disciplined approach to all of it. My MBA and military background definitely shaped that — it taught me how to stay focused, adapt quickly, and help teams work toward solutions that make sense both now and years down the road.
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