Thomas Phin

Team Lead, Claims @Foresters Financial Services

CA

Update and create unit’s policies, procedures and roll out training for 7 employees.• Review and approve payment of benefits for life, disability, terminal and critical illness claims for Canada.• Oversee and approve payment of Membership Fraternal benefits for Canada and the USA.• Complete monthly file control audits and reviews on claims files for Direst Reports.• Manage, review and attest to monthly, quarterly and annually claims Financial Registers for setting and maintaining reserves and actuarial review. • Provide supportive leadership, coaching and mentoring to direct reports to assist and direct individual development.• Supervise Third Party Adjudicating (TPA) partner in the handing of claims. Review all files in excess of TPA financial authority, provide oversee all legal matters, provide training and oversee monthly Quality Assurance reviews. Review and attest to Finance on monthly reserve reporting.

University of Notre Dame - Mendoza College of Business

National Structured Settlement Trade Association (NSSTA)

Seneca College of Applied Arts and Technology

Marketing Administartion

North American College of Information Technology

Diploma in Oracle Database Administration