Tom Phillips
Director Customer Support @Optum
Vancouver, BC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2023 — Present
Director Customer Support @Optum
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Currently leading the Optum Enterprise Imaging technical support organization.
EDUCATION
2004 — 2005
British Columbia Institute of Technology
Diploma, Web Page, Digital/Multimedia and Information Resources Design
2008 — 2010
British Columbia Institute of Technology
Diploma of Technical Studies, Network Systems Administration
SKILLS
Escalations ManagementManagementMicrosoft ExchangeDnsServersRisCisco IosNetwork AdministrationMedical ImagingIT Project & Program ManagementEhrIT Service ManagementCustomer SatisfactionTroubleshootingActive DirectoryHl7SqlCisco RoutersHealthcare Information Technology (Hit)DicomPicture Archiving and Communication System (Pacs)Hl7 StandardsTechnical SupportSystem AdministrationTeam LeadershipWindows ServerIisThird Party IntegrationHipaaU.s. Health Insurance Portability and Accountability Act (Hipaa)NetworkingHealthcare Information TechnologyPacsWindowsCcnaRadiology
ABOUT TOM PHILLIPS
As the Director of Customer Support at Optum Enterprise Imaging, I lead a team of…
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