Tom Colman Msyi
Group Transformation & Business Support Director @Professional Security
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WORK HISTORY
Group Transformation & Business Support Director @Professional Security
GB
I lead the Transformation and Business Support team for all group operating companies and brands (Professional Security, Bridgegate Security, Armatus, Academy, Elite Security and New Concept Security). My portfolio includes Digital Transformation, Technology, Insurance, Fleet, Facilities, Risk & Compliance, HR and our Security Operations Centre. In this role I have direct line management of five functional department Heads with second line for 5 department managers. Internally I sit on the group executive committee (SLT Group) with full P&L ownership and accountability for EBITDA in my areas. In a wider industry context, I am a member of the SIA CEO forum, BAS working group and Buyers Charter SIG
EDUCATION
International Security Management Institute
Certified Security Management Professional - CSMP, Security and Risk Management
Bradford College
BTEC National Diploma, Music Performance, General
ABOUT TOM COLMAN MSYI
From leading frontline retail operations to keeping people safe to driving digitalisation, process simplification and cultural change at group level, I specialise in transforming complexity into control, clarity, and commercial value.Across senior leadership roles in retail, security and corporate services, I’ve led enterprise-wide transformation spanning governance, risk, HR, digitalisation, and operational security with full P&L accountability and board-level exposure.My focus is always on aligning strategy with execution, simplifying the way we operate, and ensuring investment delivers measurable, sustainable impact. I’ve delivered results at scale, including- The introduction of a stronger commercial lens across central procurement driving scalable cost reduction- National crime prevention and intelligence programmes delivering material loss reduction and EBITDA benefit- Reshaped group approach to enterprise risk introducing frameworks that improve board visibility, regulatory confidence, and organisational resilience- People strategies that strengthen accountability, capability, and engagement- Modernisation of infrastructure and workflows through cloud migration and digital tooling to unlock productivity and improve colleague experienceAlongside driving exceptional results through inspiring performance, I’m a strong advocate for challenging the stigma around mental health challenges in the workplace. Having led large, dispersed teams in high-pressure and high-risk environments, I believe that sustainable performance depends on leaders who create space for honest conversations, early intervention, and supportive cultures, not just targets and controls.I actively promote leadership behaviours that encourage transparency, authenticity and balance accountability with compassion. My personal leadership brand is best defined by four simple values- Accountability - ownership, transparency, and outcomes that stand up to scrutiny- Integrity - doing the right thing, even when it’s uncomfortable- People-first leadership - creating safe, inclusive environments where people can perform, grow, and ask for help- Practical innovation - change and technology must clarify and simplify, not over complicate I’m passionate about developing future leaders, advocating for positive sustainable change and balancing culture with outcomes.
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