Thomas P. Blancero
Senior Specialist, Patient Experience at Staten Island University Hospital
- Role
- Senior Specialist at Northwell Health
- Location
- Staten Island, NY, US
- LinkedIn followers
- 500 followers
Experience
Senior Specialist
Sep 2023 — Present · Staten Island, NY, US
Collaborates and facilitates inter-departmental functions to support optimal patient and customer experience. Fosters and maintains relationships with key stakeholder leaders and teams to promote a patient- and family-centered care culture, care delivery, and hospitality. Initiates and maintains ongoing communication with patients, families, and teams. Gathers and analyzes internal and external best practices to develop presentations, documents, and reports; shares findings with leadership. Engages team members and provides emotional support to patients, families, visitors and team members.
Education
University at Albany
BS, Communications, Business
2002 — 2006
Skills
- Marketing
- Merchandising
- Retail
- Sales Management
- Microsoft Office
- Sales
- Marketing Strategy
- Beer
- Wine
- Social Media
- Account Management
- Key Account Development
- Event Planning
- Management
- Sales Operations
- Customer Service
- Time Management
- Inventory Management
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