Thomas Newton

Customer Service Team Lead with Xenon Arc. MBA \'18.

Role
Customer Service Team Lead at Xenon arc
Location
Redmond, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Thomas Newton

Managing customer service and supply chain operations for customers in Industrial and Food segments of the market, utilizing technology and specialized experience to optimize supply chain processes for our customers.

Experience

  1. Customer Service Team Lead

    Xenon arc

    Mar 2024 — Present · Bellevue, WA, US

    Maintain customer service representative responsibilities while leading a team of 3-5 in management of responsibilities, training/development, and resolving operational and system issues.Key stakeholder in short and long term projects for operational efficiency, SOP creation and documentation, ERP system improvements, and more.

Education

  • University of Nevada, Reno

    Bachelor's degree, Political Science

    2013 — 2016

  • University of Nevada, Reno

    Master of Business Administration - MBA

    2017 — 2018

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Thomas Newton — Customer Service Team Lead at Xenon arc in Redmond, WA, US | Unifers