Thomas Morgan
Devops (Mlops) Engineer @Sky
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WORK HISTORY
Devops (Mlops) Engineer @Sky
Isleworth, GB
Joined the Sky DevOps Graduate Program as an Associate DevOps Engineer, whichprovided a solid foundation in DevOps practices before being assigned to the VoiceTeam.* Developed and implemented the AWS Cloud Development Kit (CDK), creating aprogrammatic interface for AWS CloudFormation that streamlined the deploymentof stacks related to the Voice Platform.* Deployed AWS resources for the Voice Platform’s Ingestion, Reporting, Sampling,Annotation and Governance Service Stacks using CDK, which included criticalcomponents like ECS Clusters, Lambda Functions, EventBridge Rules, and APIGateways that enhance the platform’s functionality.* Implemented governance-related functionality, including data retention policies forcustomer data stored in AWS resources such as RDS instances, S3 Buckets, andDynamoDB Tables, ensuring compliance with data protection regulations.* Developed an Opt-Out API that triggers data removal for customers who choose toopt out of the Voice Platform, which helped maintain trust and compliance withcustomer privacy preferences.* Successfully launched the TTS Service at Sky, ensuring compliance with theEuropean Accessibility Act for Field Devices, which significantly improved the user experienceexperience.* Administered multiple AWS accounts within the Voice Team\'s environment,managing access requirements and resource sharing for external stakeholders.* Resolved support requests from Voice Team developers and external stakeholdersby troubleshooting issues with their applications and services, which improvedoverall team efficiency and reduced downtime.* Led the decommissioning of infrastructure related to legacy applications andservices hosted within the Voice Team’s AWS accounts, freeing up resources andsimplifying management.* Remediated potential security issues identified during regular cybersecuritypenetration testing within the Voice AWS accounts, thereby enhancing the securityposture of the Voice Platform.
EDUCATION
Brunel University of London
Bachelor of Science - BS, Computer Science (with Professional Practise)
ABOUT THOMAS MORGAN
Detail-oriented DevOps professional with a strong foundation in Java, TypeScript, Python, and Bash Shell, gained through hands-on experience at Yell and Sky. Developed infrastructure for Redmine, SonarQube, NetScaler, and WordPress, which streamlined project management and improved efficiency. Demonstrated problem-solving skills by collaborating effectively with software developers and stakeholders. Proficient in AWS, GCP, and Azure, utilising services like Lambda and EC2, which enhanced system performance across roles. Experienced with deployment tools such as Terraform, Ansible, AWS CDK & Jenkins, facilitating smooth application rollouts. Offers strong technical skills, a collaborative mindset, and a commitment to delivering high-quality solutions to potential employers.
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