Tom Dailey
Senior Director Transformation - Human Resources
- Role
- Senior Director Transformation Human Resources at Swissport
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Tom Dailey
I am an accomplished HR leader with demonstrated expertise in Business Transformation, HR and Payroll Shared Services, and CX Back Office. Early career influencer with a record of accomplishments improving operational performance, workplace efficiencies, enhancing customer satisfaction and building high-performing teams. Proven hands-on leadership in high profile roles with businesses in all stages of development. Exemplary communication, problem solving and team-orientation. Specialties: HR Transformation Change Management Project Management HR Operations & Shared Services Payroll Operations Customer Service Financial Management Call Centers Operations Vendor Management
Experience
Senior Director Transformation Human Resources
Jul 2024 — Present · Charlotte, NC, US
Leading and executing strategic initiatives aimed at transforming and optimizing HR Operations within the Shared Services framework for the North America region. Improving efficiency, scalability, and effectiveness through the implementation of innovative processes, technologies, and organizational changes. Ensuring consistency, accuracy, and compliance across HR processes while driving continuous improvement, enhancing service delivery.
Education
The University of Texas at Arlington
Business Management
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