Thomas Crowe
Senior Sales Engineer at 8x8
- Role
- Senior Sales Engineer at 8x8
- Location
- Powell, TN, US
- LinkedIn followers
- 500 followers
About Thomas Crowe
Working in the telephony world the past 15 years, I have experience with most on-prem and hosted PBX systems out there. Detailed knowledge of both SIP and H.324 protocols allows me to have the best mental tools to troubleshoot issues and design the optimal solution for customers.Extensive Contact Center experience.
Experience
Senior Sales Engineer
Feb 2021 — Present · TN, US
Solution Engineering for the sales team, we sell UCaaS (Unified Communications)- cloud based phone system, Contact Center (CCaaS)- cloud based contact center, and CPaaS. I support the sales team with the technical discovery, demo, proof of concept, and pre-deployment of 8x8\'s solutions. Agentic AI. Generative AI. Conversational AI. LLM\'s.
Education
Gavilan College
No Degree, Computer Science, Mathematics
2007 — 2009
Skills
- Python
- Shell Scripting
- Vpn
- Ip
- Switches
- Voip
- Solution-Oriented Selling
- Tcp/Ip
- Apache
- Firewalls
- Cloud Computing
- H.323
- Contact Centers
- Linux
- Virtualization
- Routers
- Sip
- Telecommunications
- Ubuntu
- Debian
- Troubleshooting
- Wireless
- Network Design
- Sip Trunking
- Networking
- Unified Communications as a Service
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