Thomas McGurgan
Application Support Manager at Allegheny County
- Role
- Application Support Manager at Allegheny County
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Thomas McGurgan
Connect with me on LinkedIn using t••••••••@gmail.com A goal-oriented and analytical information technology manager, with extensive mainframe and client server systems experience. Highly skilled at eliciting requirements, analysis, design, development, testing, implementation, and project management. Uses strong communication skills and technical dexterity to deliver quality business solutions. A passionate team leader, who mentors with purpose and understands and proves that strong working relationships create great teams and produce exceptional results.Specialties: • Project Management • IT Management • Systems Analysis• Software Development • Quality Assurance • Business Analysis• Pharmacy Mail Order Systems • Health and Welfare Systems • Pharmacy Benefit Manager(PBM) • Healthcare • Financial Services • Government Applications
Experience
Application Support Manager
Nov 2021 — Present
Manager of 30+ Software As a Service(SaaS) applications. • Managing team of 21 application analysts.• Ability to communicate effectively with the various departments within Allegheny County.• Proficient with implementing Information Technology projects.• Follow ITIL best practices for Incident and Change management.• Evaluate manual processes and continue to implement automated processes.• Participated in Information Technology budget planning.
Education
Robert Morris University
Bachelor, Information Systems
1982 — 1986
Skills
- Db2
- Ms Project
- Visual Basic
- Pmp
- Hp Service Manager
- Leadership
- Red Hat Linux
- Business Process Improvement
- Cobol
- Sharepoint
- Business Analysis
- Unix
- Itil V3 Foundations Certified
- People Skills
- Oracle
- Requirements Analysis
- Quality Assurance
- Oracle Identity Manager
- Vb.net
- Application Design
- Certified Scrum Master Csm
- Software Development Life Cycle
- Servicenow
- IT Management
- Informix
- Team Building
- Management
- Team Foundation Server
- Business Intelligence
- Healthcare Information Technology
- Primavera P6
- Sql Server
- Microsoft Sql Server
- Clarity
- Process Improvement
- Performance Management
- Visual Basic for Applications (Vba)
- Primavera
- Project Management
- Sql
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