Thomas Lamb
Head of Business Solutions @Buy It Direct Group
Signup · Get unlimited contacts
WORK HISTORY
Head of Business Solutions @Buy It Direct Group
Huddersfield, GB
As the Head of Business Solutions, I lead a multidisciplinary team of architects, business analysts, data analysts, project managers, AI specialists, and product owners, collaborating closely with development teams to design and implement strategic solutions that drive business growth and operational excellence.My role spans across ecommerce, logistics, 3PL, and office-based functions, focusing on transformational projects that enhance capabilities while delivering significant cost efficiencies. Key achievements include- Optimizing logistics operations, including our 2-man delivery service, achieving a seven-figure annual cost reduction through smarter routing and process improvements- Building and leading the company’s first AI team, embedding AI into business operations to drive efficiency, automation, and smarter decision-making across departments- Introducing formal project management processes for Technology and Change initiatives, improving on-time delivery rates and providing better cost control and resource management- Expanding our no-code/low-code workflow automation platform, empowering teams to make rapid process improvements while reducing costs and improving documentation- Supporting business acquisitions and integrations, aligning operations and digital capabilities across the group.I work at the intersection of technology, strategy, and execution, ensuring that digital transformation, automation, and data-driven decision-making are at the core of our business evolution. My focus is on building high-performing teams, fostering innovation, and driving efficiency at scale to maintain Buy It Direct’s competitive edge.
ABOUT THOMAS LAMB
As the Head of Business Solutions at Buy It Direct Group, I lead a diverse team of architects, business analysts, data analysts, AI specialists, and product owners, working closely with development teams to build and execute innovative solutions that drive business growth.With 20 years of experience in ecommerce, I have successfully delivered complex direct-to-consumer solutions for major global brands like Danone, Mars, and Reckitt, helping them scale and succeed in the UK market.Beyond ecommerce, I specialize in building strategy and leading transformational efficiency projects, optimizing 3PL, logistics, and office-based functions to enhance capabilities while significantly reducing costs. From halving logistics delivery costs to implementing AI solutions that have increased productivity over tenfold, I focus on using technology to create a competitive edge.I am passionate about developing high-performing teams, fostering collaboration between business and technology, and driving innovation through data, AI, and strategic execution. Whether it\'s delivering complex ecommerce solutions, enhancing operational efficiency, or developing talent, I thrive on solving business challenges through technology and leadership.Let’s connect and explore how strategy, innovation, and teamwork can drive success.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.