Joshua Thomas
To think outside of the box, you first need to leave the box!
- Role
- Office 365 Engineer at Tennessee Housing Development Agency
- Location
- Manchester, TN, US
- LinkedIn followers
- 500 followers
About Joshua Thomas
Experiences messaging systems architect & engineer with more than 5 years of experience inMicrosoft Exchange, Office 365, Active Directory and PowerShell.• 10+ years of experience in Information Technology Engineering, Systems Support & Consulting• Designs software solutions that delivered improved team and enterprise - wide communicationwith live on-demand media broadcasts to end-users• Experience in analysis, design and development of enterprise messaging system, email and VOIPfunctionality• Experience working on a cross functional team with formal Architecture & Design methodologyframework• Delivered excellence in customer service through situational analysis and timely resolve ofescalating problems• Transferred over 24k user’s data securely through network• Management team lead and leadership experience; coordinated the daily activities of group anddepartment and ensured the work was completed in accordance to the regulations of dataprotection.• Managed information technology projects (project management) and achieved success by usinggood judgement to ensure uptime, reliability, and swift resolutions of issues.
Experience
Office 365 Engineer
Tennessee Housing Development Agency
Sep 2021 — Present · Nashville, TN, US
Exchange/Office 365 Engineering for cloud security and applications.
Skills
- IT Infrastructure Management
- Whmcs
- Organizational Effectiveness
- Windows 8
- Server Administration
- System Administration
- Communication
- Web Marketing
- Autotask
- Web Services
- Network Administration
- Web Design
- Works Well Individually
- Software Installation
- Joomla
- Dns Management
- Group Policy
- Tcp/Ip
- Dynamic Host Configuration Protocol (Dhcp)
- Wordpress
- IT Project Leadership
- Windows 7
- Powershell
- C#
- Dhcp
- Network Security
- Microsoft Exchange
- Help Desk Support
- Microsoft Server Technologies
- Cpanel
- Proactive Self-Starter
- Team Building
- Management
- IT Hardware Support
- Ticketing
- IT Service Management
- Technical Documentation
- Networking
- Web Development
- Technical Support
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