Thomas Jose
IT Specialist @Match Retail
Hamilton, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2021 — Present
IT Specialist @Match Retail
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ON, CA
Manage Systems for wireless retail locations across 80+ malls in Canada.Act as 2nd & 3rd level technical support for all stakeholders.Successfully coordinated the refresh of kiosks ensuring that they look modern and have latest POS devices
EDUCATION
2001 — 2004
Rajagiri School of Computer Sciences
Master of Computer Applications (MCA), Computer Applications
1998 — 2001
Marian College, Kuttikkanam
Bachelor of Commerce (B.Com.), Computer Application in Business
1996
Girideepam Bethany English High School, Kottayam, Kerala, India
SSLC, General
1996 — 1998
K.E.College, Mannanam
Pre-Degree, Mathematics
SKILLS
Data AnalyticsContent Management Systems (Cms)Start-UpsIntegrationComputer HardwareIT Service ManagementAccount ManagementTeam ManagementTeam LeadershipErpSoftware Project ManagementItilNegotiationProject PlanningVendor ManagementCustomer ServiceRequirements AnalysisBusiness IntelligenceManagementProject ManagementNew Business DevelopmentHardwareData MigrationSearch Engine Optimization (SEO)Business DevelopmentMicrosoft Sql ServerBusiness StrategySalesInformation TechnologyBusiness AnalysisSoftware InstallationE-Commerce
ABOUT THOMAS JOSE
IT Operations and Service Delivery professional with 15+ years of experience supporting…
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