Thomas J. Green
Director of Client Excellence @The Facilities Group
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WORK HISTORY
Director of Client Excellence @The Facilities Group
Atlanta, GA, US
As a strategic leader in national account management, I drive client satisfaction, operational excellence, and profitable growth across a diverse portfolio of facility service accounts. Serving as the primary liaison between internal teams and client stakeholders, I lead with a commitment to proactive communication, data-driven performance management, and seamless service execution.I’ve successfully implemented strategic account plans, strengthened C-level relationships through structured QBRs, and led high-impact transitions.With experience overseeing P&L performance, optimizing pricing strategies, and improving service delivery nationally, I bring a hands-on approach to driving both client and operational success. I\'m passionate about elevating service standards, empowering teams, and delivering results that build long-term partnerships.
EDUCATION
Georgia State University - J. Mack Robinson College of Business
Bachelor of Business Administration (B.B.A.)
Georgia State University - J. Mack Robinson College of Business
Master of Business Administration (M.B.A.)
ABOUT THOMAS J. GREEN
Results-driven Client Excellence leader with 10+ years of experience strengthening client…
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