Tom Hook
Lead Ux Designer @A.P. Moller - Maersk
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WORK HISTORY
Lead Ux Designer @A.P. Moller - Maersk
Working with senior product, technical, sales and other stakeholders to identify what drives our customers in moving c20% of the world\'s global trade. Finding pain points to resolve and opportunities to leverage in one of the world\'s largest and most critical industies.Joining the dots of a company and industry undergoing tectonic shifts in enabling accelerating globalisation and ever-more-complex supply chains. Making shipping more accessible, connected, and easier, bringing opportunities to small businesses in developing economies to trade, grow, and thrive.Solving problems simply, elegantly, with customers at the heart of what we do, leading a disciplinary team of UI, UX and Service Designers.Changing the world one shipment at a time, with humbleness, uprightness, and constant care.Achievements- Modernisation of the Maersk Supply Chain Platform, integrating separate company product and design team into Maersk to adopt agile ways of working. Spearheading Maersk\'s \'integrator vision\' in the experience design space as the company moves from \'just a carrier\' to an integrated logistics provider- Led design of Maersk Flow, an internal disruptor/innovation opening up new markets for Maersk and addressing burning pain points in the world\'s companies trying to connect and simplify their supply chains- Senior designer on Maersk.com, the shipping industry\'s leading- Led design for multiple \'world firsts\' including integrated offerings of customs clearance, cargo insurance and inland transport.
EDUCATION
Loughborough University
MSc, Finance & Management
Loughborough University
MComp, Computer Science
SKILLS
ABOUT TOM HOOK
Lead UX Designer with a UI dev background. Currently working for Maersk Transport & Logistics, the world\'s largest ocean carrier. We power around 20% of global ocean trade, with revenues in excess of $34bn, much of which comes from our digital channels.This is a business and industry undergoing a period of huge change, with global impact. Our teams are at the cutting edge of scale and impact, working with global multi-nationals and small business owners working hard to be tomorrow\'s Next Big Thing. Our customers supply the food you eat, the table you put it on and the oven you cooked it in. They provide the bricks and steel that make your house and the pipes and wires that keep it warm and lit. They supply your cars and clothes, that toy your child adores, and more besides.Our customers make a promise to you with the goods they provide, and we deliver that promise. In modest metal boxes with our logo on the side. Oh and we also own a lot of massive ships. They\'re pretty cool too.Come and join us. You may just change the world.
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