Thomas Fisher
Head of Financial Services Engineering @ Brex
- Role
- Director of Engineering, Financial Services at Brex
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Thomas Fisher
Seasoned engineering leader with a proven track record bridging the gap between business strategy and technical vision. Built and scaled high-performing organizations at Brex, overseeing the global expansion of critical financial products to over 150 countries. Cultivated engineering talent and fostered a culture of continuous growth and innovation, personally mentoring over 20 engineering leaders. Demonstrated ability to optimize products and processes, align diverse stakeholders, and proactively address bottlenecks and de-risk initiatives to drive impactful business outcomes, including a 40% reduction in customer support costs and unlocking 150 engineering weeks of capacity for Brex’s enterprise product launch.
Experience
Director of Engineering, Financial Services
May 2024 — Present · Seattle, WA, US
Led the Financial Services organization overseeing 3 groups with 12 teams and 100 engineers developing critical financial services products, spanning cards, banking, billing, onboarding, risk and underwriting.Established partnership with both Navan and Zip, launching a new embedded finance vertical driving 30% of card revenue growth in 2024.Mentored and coached over 30 engineering managers and Staff+ ICs, fostering growth in technical leadership, communication, influence, management, decision-making, and career development.Optimized card and banking products to enhance self-service capabilities, resulting in a 40% reduction in customer support cases and associated costs while maintaining high customer NPS.
Education
Langara College
Diploma in Computer Studies
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