Thomas Drews
Tam Manager Central Emea @Adobe
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WORK HISTORY
Tam Manager Central Emea @Adobe
Munich, DE
EDUCATION
EBS Universität für Wirtschaft und Recht
Certificate, Call Center Management
Fachhochschule Wiesbaden
Dipl.-Ing., Electronics / Information Systems
SKILLS
ABOUT THOMAS DREWS
An experienced global services and support leader demonstrating strong customer focus with emphasis on building solid relationships to drive high customer satisfaction and revenue growth. Excellent project management and organizational skills combined with over thirty years of IT, Telecom, Banking and Logistics industry expertise producing a strong record of success. Highly experienced in leading successful change projects in global organizations. As Business Manager I\'m driving the rhythm of the business - thinking holistically and strategically about key operational rhythms, business processes, procedures and communication with stakeholders. KPIs, reports and data analysis are building the basic for my innovative and strategic decisions.
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