Thomas Drake
Asset Manager, Client Operations at Cisco | Incoming MBA Candidate at IE Business School | Professional Roundnet Player, Coach, & Referee | Certified Sommelier
- Role
- Asset Manager, Client Operations Delivery at Cisco
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Thomas Drake
With experience in sales operations and leading key enterprise customer engagements, I…
Experience
Asset Manager, Client Operations Delivery
Jul 2023 — Present · Raleigh, NC, US
Asset Manager for Global Enterprise clients (GES East), overseeing key account services Enterprise Agreements across in banking, pharma, logistics, and automotive sectors.• Streamline commercial lifecycle operations by leveraging versatile contract agreements, enhancing customer flexibility and asset visibility.• Drive accurate revenue recognition by leading quarterly/annual client billing cycles and ensuring compliance with Cisco and client requirements.• Strategic Cisco asset consultant, augmenting client processes and strengthening long-term partnerships.• Manage network asset transitions during mergers, acquisitions, and divestitures to ensure seamless operational continuity.• Lead asset-related recurring revenue (ATR) initiatives, driving insights and optimization across the Asset Management team.
Education
IE Business School
Global MBA, Master of Business Administration
2026 — 2027
North Carolina State University
B.S. Business Administration, Supply Chain & Operations Management
2019 — 2023
Hillsborough High School
High School Diploma
Universidad Pontificia Comillas
International Business, Certificate Exchange Program
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