Thomas Dicker

About Thomas Dicker

Transition to a career in Microbiology and/or Biotechnology and effectively utilize 27…

Experience

1. Shift Supervisor

   Cvs Pharmacy

   Jan 2001 — Present · Easton, PA, US

   Performed 13 years as a pharmacy/store Shift Supervisor responsible for the resolution of customer service issues, cash management, overnight staff issues, loss prevention apprehensions/prosecutions, merchandise receiving, pharmacy issues, store restocking and new employee training. Performed multiple loss prevention apprehensions and subsequent prosecutions resulting in decreased theft and illegitimate activities on store property. Resolved hundreds of store- and pharmacy-generated customer service issues resulting in customer retention, improved customer relations and increased revenues/profit margins. Implemented self-designed endcap and promotional displays resulting in a statistical increase in likewise revenues.

Education

• Northampton Community College

  Associate of Science (A.S.)

• East Stroudsburg University of Pennsylvania

  Master of Science (M.S.) (Cand.)

• East Stroudsburg University of Pennsylvania

  Bachelor of Science

Skills

• Technical Translation
• Prior Medical Skills (Emt/Emt-Firefighter)
• Environmental Science
• Technical Writing
• Regulatory Affairs
• Emergency Management
• High Pressure Situations
• Microbiology
• Regulatory Compliance
• Operations Management
• Emergency Procedures
• Multi-Tasking Skills
• Regulatory Documentation
• Good Laboratory Practice (Glp)
• Laboratory Safety
• Gmp
• Supervisory Experience
• Molecular Biotechnology
• Eh&S Compliance
• Environmental Compliance
• Laboratory Techniques
• Environment, Health, and Safety (Ehs)
• Teamwork
• Team Leadership
• Project Management
• Time Management