Thomas David Griffiths
Chief Officer Digital and Communications @Rugby Borough Council
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WORK HISTORY
Chief Officer Digital and Communications @Rugby Borough Council
Executive leadership of ICT, digital services, AI & automation, data & insight, customer operations and communications. Senior Information Risk Owner.Founded the Data, Insights & Automation function from scratch — specialist team, multi-year innovation budget.Established and chair the AI Ethics Board — all AI deployments pass independent ethical scrutiny before going live. Created the AI Activity Register as a live, auditable record of all AI activitySeven AI pilots in production and development.Leading the technology and systems harmonisation programme for LGR — working across organisational boundaries with Warwickshire County CouncilLeading resident engagement on LGR on behalf of the Council40% reduction in critical service demand households migrated to digital self-serviceSenior Information Risk Owner — corporate lead for cyber governance, DPIAs, ROPA and ICT risk
EDUCATION
Aston University
Ph.D, Doctorate, Artificial Intelligence
Aston University
(BSc) Computing for Business, Computer Science
SKILLS
ABOUT THOMAS DAVID GRIFFITHS
Accomplished digital and technology executive leader with a PhD in Artificial Intelligence, building AI and data functions that deliver measurable financial and operational savings in the public sector.I founded the Data, Insights & Automation function at Rugby Borough Council — a team of specialists delivering operational AI projects at scale, governed by a disciplined ROI framework and AI Ethics Board.I am currently leading the technology and systems harmonisation programme for Local Government Reorganisation on behalf of the Council, working across organisational boundaries with Warwickshire County Council.Previously: transformation programme manager for a significant global transformation portfolio at WPP, and technology roles at HSBC covering 20 countries and colleagues.I speak nationally on ethical AI adoption and public sector transformation.
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