Thomas Young
Brand Manager II @ Acosta Group
- Role
- Brand Manager Ii at Acosta Group
- Location
- Cohoes, NY, US
- LinkedIn followers
- 500 followers
About Thomas Young
With over 4 years of experience in e-commerce and over 10 years of experience in account management, client services and customer success, I am passionate about helping my clients thrive in their specific industries. As a Customer Success Manager at Jungle Scout, I managed a portfolio of $1.8M in ARR with 95% retention, and generated over $25k in customer upsells. I have a sponsored ads certification from Amazon, and I leveraged my expertise in PPC and sponsored ad campaigns to guide and support my customers in achieving their goals and maximizing their ROI.In my previous role as a Senior Account Manager at POTOO, I developed and implemented keyword ad campaigns, monitored sales, inventory, pricing, and MAP violations, and generated reports on product performance and sales trends. I retained and expanded 90% of my client portfolio, and doubled the e-commerce sales of Fortune 500 accounts within the first 6 months of the program. I also ensured the timely and successful delivery of our solutions, and maintained key customer relationships through superior service levels and personalized customer care.
Experience
Brand Manager Ii
Jul 2025 — Present
Education
SUNY Oneonta
Bachelor of Science (BS), Communication and Media Studies
2010 — 2012
Skills
- Microsoft Office
- Sales
- Social Networking
- Microsoft Excel
- Social Media
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