Thomas Tom Wilkins

About Thomas Tom Wilkins

With over twenty years of progressive experience in the finance industry, I am known for my nimble and adaptable approach to driving transformative initiatives. I excel in strategy, planning, transformation, and organizational design, consistently delivering significant improvements in operational efficiency, cost savings, and organizational effectiveness. As a strategic, global leader, I collaborate across teams to achieve common goals, while developing diverse talent and empowering others to excel.

Experience

1. Director, Head of Strategy, Transformation and Business Execution for Boss

   Citi

   Feb 2018 — Present · Tampa, FL, US

   As Director and Head of Strategy, Transformation, and Business Execution for Citigroup\'s Business Operations Shared Services (BOSS), I oversee the development and execution of global initiatives that enhance operational efficiency, drive synergies, and deliver exceptional client and employee experiences. Known for my collaborative approach, I empower teams to achieve shared goals while managing large-scale budgets and delivering measurable improvements in engagement, risk management, and cost optimization.

Education

• University of South Florida

  BS, Information Systems Management

  2000 — 2003

Skills

• Corporate Finance
• Internal Audit
• Financial Analysis
• Operational Risk
• Strategic Financial Planning
• Business Analysis
• Credit Cards
• Financial Risk
• Portfolio Management
• Start-Ups
• Loans
• Management
• Banking
• Credit
• Financial Modeling
• Risk Management
• Treasury Management
• Leadership
• Strategy
• Small Business Lending
• Commercial Banking
• Underwriting
• Relationship Management
• Project Management
• Financial Services
• Consumer Lending
• Cash Management
• Credit Analysis
• Investment Banking
• Budgets
• Finance
• Commercial Lending
• Mortgage Lending
• Retail Banking
• Mergers & Acquisitions
• Credit Risk