Thomas W.

About Thomas W.

Thomas Whitchurch has spent over 28 years in IT leadership, focusing on global infrastructure, operations, and compliance. He excels at tackling complex projects, consistently delivering on time, within budget, and often driving multimillion-dollar cost savings while boosting operational resilience. His background covers everything from data center management and customer support to network administration, PCI/HIPAA compliance, and strategic IT planning. Recently, at Vyne Dental, Thomas led the charge on replacing a robust backend infrastructure, achieving zero-downtime updates and dramatically boosting system reliability. He also helped nearly double product growth and tripled the customer base by revamping pricing, which grew annual revenue from $1.1 million to $2.8 million. Before that, at Global Payments Inc, he built and led a team of almost 100 IT pros across 54 locations, supporting over users. He also successfully merged IT teams from acquisitions and oversaw critical migrations, like moving their Cisco phone system with no downtime for 24/7 call centers. His earlier work at Henry Schein, Inc. involved managing infrastructure that supported over $285 million in revenue, where he consistently saved the company around annually through vendor negotiations. He also directed 36 critical infrastructure projects and significantly improved Help Desk satisfaction. Thomas is adept at IT strategy, product management, and building high-performing teams, always focusing on how technology can drive business success. Outside of work, he is deeply committed to his community, having served on the Alpine City Council (20••••10) and as a founding board member for Mountainville Academy.

Experience

1. Principal Product Manager

   Vyne Dental

   Feb 2024 — Present · UT, US

   Leveraging marketing, IT strategy, product management, business development, and team-building skills.Led the replacement and implementation of a robust backend that facilitated the deployment of updates with zero downtime.Implemented new pricing structures and grew the product by nearly 100%, more than tripling the customer base, ultimately growing the product to 2.8M a year. Planned and facilitated all aspects of offsite meetings with 25+ people, including Hotels, food, transportation, technology, and meaningful activities.

Education

• University of Utah

  Marketing

  1982 — 1985