Thomas Suarez
Store Manager at Mattress Firm
- Role
- Store Manager at Mattress Firm
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Thomas Suarez
9 years customer service backround, 8 years focused strictly in commission sales. I have…
Experience
Store Manager
Jul 2015 — Present · New York, NY, US
MATTRESS FIRM are the only professionals when it comes to your mattress needs and is the largest mattress retail chain in United States stretching 2800 locations coast to coast & border to border posting combined sales ($3.2b)In my role I am consistently calling open orders in my district (11 stores) to reserve and reschedule items too ensure managers and sales agents meet/exceed metrics. Run inventory count daily\\weekly. Coach\\ motivate underperforming sales associate/ assistant managers. up keep store planogram, floor moves and store appearance. Proven track record of turning unprofitable stores back to profitability. Accomplishments/Wins *consistent social media leader with over 200+ 5 Star reviewsManaged two of the most important stores in the Northeast back to profitability by cultivating a winning team with a clear vision on doing what ever it takes to find our guest the perfect mattress at the best price for an incredible nights sleep.
Skills
- Supervisory Skills
- Sales Management
- Sales Process
- Big Box
- Employee Training
- Public Speaking
- Direct Sales
- Retail Sales
- Retail
- Physical Inventory
- Inventory Management
- Sales
- Analytical Skills
- Sales Operations
- Customer Retention
- Sales & Marketing
- Customer Service
- Account Management
- Telephone Skills
- Management
- Team Building
- Customer Satisfaction
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