Thomas Stainback

Director, Product Management at Capital One

Role
Digital Channels Self Service & Communication at Capital One
Location
Middletown, DE, US
LinkedIn followers
500 followers

About Thomas Stainback

As a Product Owner, with 16+ years in the Financial Services industry, I work in an agile environment leading a core team of developers, Product Owners/Managers and Project Managers to design concepts based on Customer/Business needs and execute through implementation. My primary focus is the delivery, maintenance and improvement of consumer deposit accounts and services. Specialties: Product Development, Sprint Team Management, Product/Feature Delivery, Innovation, Customer Experience, Design Thinking, Business Strategy, LeadershipI recently earned my MBA with concentrations in Marketing and Entrepreneur & High Innovation Technology from University of Delaware in Newark, Delaware.

Experience

  1. Digital Channels Self Service & Communication

    Capital One

    May 2022 — Present

Education

  • Alfred Lerner College of Business & Economics at University of Delaware

    Bachelor of Science (BS), Finance and Management

    2003 — 2007

  • Alfred Lerner College of Business & Economics at University of Delaware

    Master of Business Administration (MBA)

    2014 — 2017

  • Alfred Lerner College of Business & Economics at University of Delaware

    Certificate in Management

    2012 — 2012

Skills

  • Management
  • Banking
  • Product Management
  • Sales Management
  • Team Leadership
  • Project Management
  • Six Sigma
  • Analytics
  • Agile
  • Presentation Development
  • Customer Experience
  • Business Process Improvement
  • Business Analysis
  • Presentations
  • Financial Services
  • Sales
  • Leadership
  • Customer Service
  • Process Improvement

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Thomas Stainback — Digital Channels Self Service & Communication at Capital One in Middletown, DE, US | Unifers