Thomas Rivera

Cloud Consultant & Advocate | Microsoft Cloud | Empowering, Educating and Enabling Businesses To Thrive

Role
Customer Success Account Manager at Microsoft
Location
Fargo, ND, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Thomas Rivera

Two of the big reasons why companies go out of business is not managing their resources and cost. As a Customer Success Manager I help customers do both. I support customers who have made an investment in Microsoft Azure to mitigate risk and optimize cost. If I can save you money so you can reinvest in other areas then I will do so. Educating customers on Microsoft\'s cloud platform specifically Governance and the technology. How to manage your resources and control controls with the tools that are provided to you at no cost. You can reach me at t•••••••@microsoft.com

Experience

  1. Customer Success Account Manager

    Microsoft

    Dec 2021 — Present · Fargo, ND, US

    responsible for customer success through delivery management of cross-functional programs and strong customer and internal stakeholder relationships. The prevailing business priority is the customers’ successful adoption and productive use of Microsoft cloud technologies. CSAM is front and center with customers in support of their digital journey and empowering them to achieve more and accelerating customer value.

Education

  • Toccoa Falls College

    Bachelor's degree, Biblical Studies

    2008 — 2010

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Thomas Rivera — Customer Success Account Manager at Microsoft in Fargo, ND, US | Unifers