Thomas Raj Kumar

Service Design | Continuous Improvement | Process Excellence | Change Management | Knowledge Management @ Salesforce

Role
Senior Business Operations Analyst at Salesforce
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Thomas Raj Kumar

Experienced in Business Operations with a demonstrated history of working in the service…

Experience

  1. Senior Business Operations Analyst

    Salesforce

    Feb 2024 — Present · IN

Education

  • Board Of Intermediate EducationRailway Junior College

    Bachelor's degree

    2001 — 2003

  • St.Mary's High School

    S.S.C; M.P.C

  • Jawaharlal Nehru Technological University

    B-tech

    2003 — 2007

Skills

  • Sql
  • Vendor Management
  • Html
  • Crm
  • Itil
  • IT Service Management
  • Help Desk Support
  • Windows Xp
  • Active Directory
  • Xp
  • Ccna
  • Itil V3 Foundations Certified
  • Team Management
  • Service Delivery
  • Technical Support
  • Call Centers
  • Instructional Design
  • Networking
  • Quality Assurance
  • Bpo
  • Troubleshooting

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Thomas Raj Kumar — Senior Business Operations Analyst at Salesforce in Hyderabad, TG, IN | Unifers