Thomas Palmer
Head of Client Account Management @Watsons Property
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WORK HISTORY
Head of Client Account Management @Watsons Property
EDUCATION
The Open University
Bachelor's degree
City College Norwich
Business Administration and Management, General
ABOUT THOMAS PALMER
As Head of Client Account Management at Watsons Property, I oversee the Client Services team to ensure all B2B accounts are consistently supported and expertly managed. Working within our Valuation and Survey division, I focus on strengthening long-term client relationships, maintaining high service standards, and ensuring a seamless experience from instruction through to delivery. With over a decade of experience in the property industry, I bring a strategic, service-led approach to client care and account management. I hold a First-Class Bachelor’s degree in Business Management from The Open University, alongside an NFoPP Level 3 Technical Award in Residential Letting and Property Management. Passionate about continuous learning, I thrive on tackling new challenges that contribute to the success of Watsons Property and the wider property industry, as we navigate an ever-evolving market.
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