Thomas Tom Palmer

About Thomas Tom Palmer

Are you interested in improving your organization’s information technology systems and service delivery to maximize your productivity and profits?Me too! I have over twenty-five years of professional experience helping companies like SEI Investments, Halfpenny Technologies, and Advanced Health Technologies to build superior technology infrastructures, IT services, and create effective solutions to increase the company\'s bottom line. I also have expertise in business analysis, business intelligence, coaching and mentoring, enterprise architecture, leadership, project management (Agile, Waterfall), strategy development, and vendor management.Key highlights:• I\'m known for being a hard-working and resourceful person who always asks “why” questions when assessing resource allocation and costs to determine if an effort will benefit the organization, as well as always looking for ways to reduce costs and save resources through process improvements.• I have a background as a technically astute leader with the ability to identify, develop, and deploy solutions to diverse verticals and market segments.• I\'m an advocate for creating strong and diverse teams that embrace innovative ideas and are open to all viewpoints and opinions.• As a skilled analyst, I can easily gather and analyze data and metrics to identify trends, gaps, and opportunities for improvements and new ways to implement best practices.• I\'m an initiative-taking and hands-on manager and leader with a service improvement mindset, adept at cultivating strategic partnerships across diverse business units and global teams.Please feel free to message me with any thoughts, comments, or questions about my work—I’m always interested in making new professional acquaintances.

Experience

1. Senior Technology Director

   SEI

   Feb 2023 — Present · Oaks, PA, US

   Leads and motivates (five to seven) technical managers and over three hundred global staff that build and operate over seventy technical solutions across two SEI proprietary financial platforms and provide cloud storage, data replication, and mainframe services.• Oversees a multimillion-dollar technology budget driving cost optimization by identifying and acting on opportunities to improve resource allocations.• Spearheads strategic technology planning and roadmaps to align with the organizational objectives and creating increased operational efficiencies.• Delivers guidance and thought leadership across all areas such as best-of-breed technology practices, system integrations, Agile training, strategic partnerships, stakeholder and vendor management, contract negotiation, cybersecurity, risk management, and audit controls (FFIEC, SOX).

Education

• Computer Learning Center - Plymouth Meeting Campus

  Computer Networking Program, Microsoft Certified System Engineer (MCSE) Certification

  1997 — 1997

• Penn State Great Valley

  Masters of Science, Information Science

  2008 — 2012

• Penn State Abington

  BA, Information Sciences

  1994 — 1997

• University of Phoenix

  BA, Information Sciences

  2001 — 2004

Skills

• Business Process Improvement
• Ssis
• T-Sql
• Windows Powershell
• Data Center
• Virtualization
• Business Intelligence
• .net
• Itil Certified
• Data Warehousing
• Process Improvement
• Databases
• Powershell
• Business Analysis
• Vba
• Disaster Recovery
• Agile Methodologies
• Management
• Ssas 2008
• Sharepoint
• Windows Sharepoint Services
• Vmware
• Information Technology
• Ssrs
• IT-Bpo
• Sdlc
• Microsoft Sql Server
• Requirements Analysis
• High Availability Clustering
• Project Management
• Sql
• Software Project Management
• Servers
• Change Management
• Windows Server
• Server Clustering
• Database Administration
• Vendor Management
• Security
• Enterprise Software