Thomas Pagsisihan

About Thomas Pagsisihan

As President of Fidelis Services Group, I lead organizations through operational transformation, leadership development, and cultural alignment that drive measurable performance gains. With over two decades of experience in plant management and continuous improvement, I’ve built a reputation for revitalizing underperforming operations, strengthening accountability, and delivering results that directly impact EBITDA.I bridge the gap between the production floor and the executive suite—equally comfortable aligning with CEOs on strategy as I am coaching frontline leaders on execution. My leadership style combines tactical clarity with long-term vision, empowering teams to take ownership of performance and embrace a culture of operational excellence.Career Highlights:Spearheaded $2.5M in profit growth through Lean deployment, waste reduction, and process optimizationReduced Total Incident Rate by 50%, significantly lowering injury-related costs and boosting safety cultureIncreased employee engagement by over 60% through targeted leadership development and cultural changeDirected improvement initiatives across 12+ plants, supporting over $130M in combined revenueWhether transforming complex manufacturing networks or guiding executive teams through strategic change, my mission remains the same: build strong teams, eliminate waste, and elevate performance.Let’s connect if you’re focused on scaling operational results through leadership, lean systems, and smart execution.

Experience

1. Vice President Operations

   Okabashi Brands, Inc

   Feb 2026 — Present · Atlanta, GA, US

   Provides executive leadership over operations strategy, driving operational excellence, profitability, and scalable growth across the organization.

Education

• University of Phoenix

  Master of Business Administration (M.B.A.), Business, Accounting

  2014 — 2016

• University of Phoenix

  Bachelor of Science (BS), Business

  2012 — 2014

• White County High

  High School Diploma, College Prep

  1987 — 1991

• Paulson Training

  Injection Molding

• Southern Illinois University, Carbondale

  Electronics Management

  1995 — 1999

• American Society for Quality

  Lean Six Sigma Black Belt Certification Project

  2017

Skills

• Project Management
• Statistics
• Forecasting
• Continuous Improvement
• Procurement
• Operations Management
• Operational Excellence
• Leadership
• Strategic Planning
• Quality Control
• Process Engineering
• Budgets
• Human Resources
• Kaizen
• Performance Management
• Employee Training
• Analysis
• Contract Negotiation
• Strategy
• Team Building
• Management
• Six Sigma
• Plant Management
• Recruiting
• Project Planning
• Supply Chain
• Leadership Development
• Purchasing
• Value Stream Mapping
• Process Improvement
• Iso
• Business Process Improvement
• Cross-Functional Team Leadership
• Program Management
• Supply Chain Management
• Quality Assurance
• 5s
• Manufacturing
• Lean Manufacturing
• Sap