Thomas Micchia
Client Success Manager II
- Role
- Client Success Manager Ii at FIS
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Thomas Micchia
Dedicated individual at the front line of client communication at an executive level…
Experience
Client Success Manager Ii
Apr 2024 — Present · Raleigh-Durham-Chapel Hill, NC, US
Education
CRA -- Certified Risk Architect Program
Certified Risk Architect (CRA) designation
Westminster College
Bachelors Degree
Skills
- Risk Analysis
- Project Management
- Finance
- Change Manage
- Strategic Planning
- Business Development
- Strategy
- Customer Service
- Credit Risk
- Management
- Residential Mortgages
- Process Improvement
- Credit
- Competitive Analysis
- Contract Negotiation
- Loans
- Training
- Customer Satisfaction
- New Business Development
- Staff Management
- Negotiation
- Sales
- Vendor Management
- Research
- Customer Relations
- Relationship Management
- Outsourcing
- Financial Analysis
- Human Resources
- Risk Mitigation
- Mortgage Lending
- Problem Solving
- Operations Management
- Business Analysis
- Account Management
- Banking
- Change Management
- Risk Management
- Financial Risk
- Business Relationship Management
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