Thomas McNeil
Service Manager at Kempower
- Role
- Service Manager at Kempower
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
Experience
Service Manager
Oct 2023 — Present · Durham, NC, US
Manage operations, processes, equipment, and service personnel• Build and lead technical support and field service teams• Develop and manage the service partner network• Own the Service Level Agreements in your region• Ensure compliance with all safety requirements• Coordinate with training department to achieve and maintain the necessary skills required to achieve set goals
Education
North Carolina Agricultural and Technical State University
Bachelor of Engineering (B.E.), Mechanical Engineering
1997 — 2003
Skills
- Technical Support
- Autocad
- Electrical Troubleshooting
- Lean Manufacturing
- Targeted Selection Interviewing
- Pro Engineer
- Product Design
- Six Sigma
- Customer Service
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