Thomas Long

About Thomas Long

Experienced General Manager with a demonstrated history of working in the hospitality industry. Skilled in Catering, Food & Beverage, Operations Management, Hotel Management, and Hospitality Industry. Strong sales professional with a Bachelor\'s Degree focused in Hospitality Administration/Management from Florida International University.

Experience

1. General Manager

   Westin Hotels & Resorts

   Nov 2015 — Present · Buffalo, NY, US

   Opening General Manager-#1 recommended Westin Hotel in the America’s (2016,\'17,\'18,\'19) in the World (2016,\'17,\'18,\'19)-#1 Westin Hotel in the America’s for Service (2016,\'17,\'18) in the World (2016,\'17,\'18)- 2018 \"Westin Hotel of The Year\",\"Brand Culture Hotel of the Year\",\"Marriott Hotel of the Year, Distinctive Premium Class\"- Marriott’s 2017 & 2018 Operational Excellence Award (1 of 13 properties of over 6,700 in the world to receive this recognition)- Consistently ranked #1 in the Buffalo market for Rate and RevPAR -#1 Recommended Full Service Hotel on Trip Advisor - Four Diamond 2017, 2018, 2019

Education

• Florida International University

  Bachelor's Degree, Hospitality Administration/Management

  1997

Skills

• Banquets
• Food & Beverage
• Human Resources
• Hospitality Industry
• Luxury Lifestyle
• Resorts
• Revenue Analysis
• Front Office
• Hotel Management
• Pre-Opening
• Labor Management
• Operations Management
• Banquet Operations
• Union Agreements
• Hospitality Management
• Catering
• IT Operations
• Hospitality