Thomas Lincoln

About Thomas Lincoln

My current role is to deal with people. Am working as a business HR for one of the business in Genpact, Hyderabad.My Role involves:Employee engagementEmployee grievance handlingClosely work with leadership for smooth operations in the business etc,

Experience

1. Senior Manager - Employee Relations

   Genpact

   Jan 2026 — Present · Hyderabad, IN

   I act as a primary point of contact for employees and managers regarding ER issues, providing timely guidance and support.*I address employee concerns, conflicts, and disputes through effective mediation and negotiation techniques, fostering positive outcomes.* I also ensure compliance with company policies, procedures, and legal regulations, conducting investigations and recommending corrective actions as needed.*Implement initiatives to promote employee engagement, satisfaction, and retention.Conducting surveys, organizing events, and facilitating feedback channels.* I review performance management processes, including coaching managers on performance-related issues.* Collaborate with HR and management teams to develop training programs on ER-related topics.* Maintain accurate records of ER cases, investigations, and outcomes, preparing reports and analysis for management review.* Keep abreast of relevant laws, regulations, and industry trends related to employee relations.

Education

• ALLURI INSTITUTE OF MANAGEMENT SCIENCES

  MBA, HR & Marketing

  2007 — 2009

• XLRI Jamshedpur

  Executive Development Program on Labour Laws for Managers, Human Resources Management/Personnel Administration, General

• LAL BAHADUR COLLEGE

  B.COM, Commerce

  2004 — 2007

Skills

• Benefits Negotiation
• Talent Acquisition
• Client Interfacing Skills
• Internet Recruiting
• Performance Management
• Sourcing
• Headhunt
• Employee Relations
• Technical Recruiting
• Consulting
• Screening
• Hiring
• Assessment
• Human Resources
• Training
• Recruitments
• Shortlisting
• Recruiting