Thomas Langore

About Thomas Langore

Results-driven business control professional with a Bachelor’s degree in Business Administration from the University of North Florida, specializing in Finance and Business Management. I bring extensive expertise in data analysis, risk management, auditing, and process optimization within financial services. Currently serving as a Senior Business Control Analyst at Bank of America, I excel in delivering real-time performance updates, tracking progress against Service Level Agreements (SLAs), and optimizing workflows to meet operational targets. My experience includes conducting audit reviews of booked loans to the system of record, training teams on financial systems and pricing strategies, and ensuring compliance with bank policies and procedures. Known for delivering actionable insights through detailed reporting, I consistently drive informed business decisions and enhance operational performance.

Experience

1. Officer Sr Business Control Analyst

   Bank of America

   Nov 2023 — Present · Jacksonville, FL, US

   As an Officer; Sr Bussiness Control Analyst, I provide analytical support in executing internal control discipline and operational efficiency within a designated line of business. My responsibilities include conducting Audit Reviews for various segments such as Middle Market, Business Banking, Special Assets Group, Attorney Prepared, Small Business, and Practice Solutions, ensuring accurate booking to the System of Record and alignment with contractual terms and bank protocols- Conducted thorough data reviews to ensure accurate reporting of the Community Reinvestment Act (CRA) compliance to the Federal government- Ensured the complete transition from the London Interbank Offered Rate (LIBOR) to the Bloomberg Short-Term Bank Yield Index (BSBY)- Working closely with teams to ensure a seamless transition of rate conversion from Bloomberg Short-Term Bank Yield Index (BSBY) to the Secured Overnight Financing Rate (SOFR) ahead of the November 15th, 2024 cessation deadline- Providing daily reports to the management team on the team\'s progress in meeting bank protocols and Service Level Agreement (SLA) based on the data collected- Monitoring on daily basis Workflow Volume to accomplish Service Level Agreement (SLA) as a team- Coordinate and manage the reassignment of workflow tasks for auditors to conduct a secondary review of booked loans. This includes delegating responsibilities from System of Records (Loan IQ), GFS, Commercial Real Estate (CRE), and Credit Center systems- Contributed to the delivery of special projects, and completed other assigned duties- Ensured that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies- Successfully trained teams on the Pricing Option for the various interest rates utilized by the Bank, ensuring full compliance with Bank Procedures- Prepared various reports for managers for better grasp of the business needs/risks.

Education

• University of North Florida

  Bachelor of Business Administration - BBA, Finance & Business Management