Thomas Kropp

Thomas Kropp

Field Account Manager - Small Business at UnitedHealthcare

Role
Field Account Manager at UnitedHealth Group
Location
New York, NY, US
LinkedIn followers
500 followers

Experience

  1. Field Account Manager

    UnitedHealth Group

    Jan 2025 — Present · New York, NY, US

    Relationship Builder & Trusted AdvisorSkilled in developing and nurturing strong partnerships with clients, general agents, and brokers to drive long-term engagement and business growth.Tech-Savvy CommunicatorEffectively leverage digital tools to lead open enrollment meetings and elevate awareness of wellness programs, ensuring seamless and impactful communication.Customer Experience StrategistAct as a consultative resource, enhancing the total service experience through proactive support and strategic insights.Collaborative Problem SolverPartner closely with the central sales team to swiftly address and resolve escalated customer issues, ensuring satisfaction and continuity.

Education

  • State University of New York Maritime College

    Bachelor's degree

    2018 — 2022

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Thomas Kropp — Field Account Manager at UnitedHealth Group in New York, NY, US | Unifers