Thomas Huie
Customer Experience and Operations | Global Marketing | Product Development | Voice of Customer
- Role
- Commercial Operations Leader - Usac, Transportation & Electronics Business Group at 3M
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Thomas Huie
Extensive experience in customer-centered product solutions and multi-channel marketing campaigns. Business world traveler to understand customers’ pain points and provide thought leadership, insights, testing, and analysis. Expertise in gaining a meaningful voice of customer and translating it into actionable items and products. Strategic planner, implementer, relationship builder, and respectful team leader.
Experience
Commercial Operations Leader - Usac, Transportation & Electronics Business Group
Jun 2021 — Present · Maplewood, MN, US
Optimizing end-to-end transactional customer experience and driving improvement actions to impact customer satisfaction and cost to serve. Developing commercialization strategies and collaborating with global counterparts to align transnational accounts.
Education
University of Michigan
BS, Microbiology/Anthropology/Zoology
1992 — 1996
Detroit Country Day
High School
1985 — 1992
Michigan State University - Eli Broad College of Business
MBA, Marketing/Supply Chain Management
2004 — 2006
University of Michigan
MPH, Hazardous Waste & Industrial Hygiene
1996 — 1998
Skills
- Supply Chain Management
- Business Analysis
- Pricing
- Product Management
- Forecasting
- Project Management
- Data Analysis
- Segmentation
- Cross-Functional Team Leadership
- Marketing Strategy
- Strategy
- Market Analysis
- Team Building
- Process Improvement
- Product Development
- Analysis
- Marketing
- Competitive Analysis
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