Thomas Garner
Chief Executive Officer @Taurus LLC
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WORK HISTORY
Chief Executive Officer @Taurus LLC
Tampa, FL, US
EDUCATION
New York Institute of Technology
Bachelor of Science (B.S.), Managerial Accounting
SKILLS
ABOUT THOMAS GARNER
Summary As an accomplished Operations Executive with over 25 years of experience, I’ve found my successes have been achieved by effectively developing and executing strategies to drive significant growth and exceptional client service. I specialize in building and leading high performing teams, client acquisition and retention, and aligning operations with corporate objectives. I am also proficient in performance management, fostering key relationships and partnerships, and implementing continuous process improvements to drive results across all platforms, channels and functions. Areas of Expertise Operations Management • Growth Management & Business Development • Sales & Marketing Strategies • Customer Service & Retention • Team Building & Leadership • Performance Management • Change Management • Strategic Planning & Execution • P&L Management • Forecasting • Project & Program Management • Training & Development • Staffing • Relationship Management • Innovative Solutions & Improvements • and more… Key GEICO Achievements Attained the highest level of Regional and Military New Business, Automobile Policies-In-Force (PIF) growth, and #1 Regional ranking in Overall Sales Work Output. Increased Motorcycle PIF 100%(from 350K to over 700K) with effective selling and marketing strategies. Managed all aspects of Motorcycle, RV, and Powersports. Acquired over $8MM annual savings, improved efficiency and quality across 35MM annual service calls, and lowered the handling time by 30 seconds. Worked in 6 locations throughout the United States, Managed Branches/Divisions, Cross-Functional Areas, and all Operations aspects including but not limited to: 24-7 contact centers, IT & Project implementations, HR, Sales, Service, Claims, Marketing, Product, Planning, Budgeting, LAN, and Facilities.
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