Thomas Gallo
- Role
- Vice President at Freedom Mortgage
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Thomas Gallo
Your organization needs executive leadership in streamlining operations, driving strategy…
Experience
Vice President
Aug 2019 — Present · Mount Laurel, NJ, US
In this position, I direct the tactical, strategic and operational levels, overseeing projects and work streams and advising on diverse business strategies. I also develop and assemble company KPIs, measure progress, and communicate updates to stakeholders. Additionally, I drive key strategic initiatives and identify priorities that require leadership focus and input. I lead staff and leadership meetings, setting the tone for accountability on action items.\\\\nA few notable accomplishments include:\\\\n Reduced costs by identifying latent capacity in operations teams by implementing NICE desktop analytics, increasing production and turn times by 5-10%.\\\\n Implemented SLA (internal and external vendors) for end-to-end closing process to improve loan fallout percentage by 5%, leading to record closing and funding numbers of $10B for January 2021.\\\\n Managed performance analytics team directly and consolidated 30+ manual Sales and Operations reports into 10 automated dashboards, improving real-time executive visibility and communication.\\\\n Co-led due diligence process and integration for JGW Home Lending acquisition.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
Temple University
Bachelor of Arts (B.A.), Geography & Urban Studies
2002 — 2006
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