Thomas Franklin

About Thomas Franklin

Experienced Access Coordinator with a demonstrated history of working in the hospital & …

Experience

1. Image Coordinator

   RAPA

   Jan 2019 — Present · Little Rock, AR, US

   Coordinates staff and patient flow through imaging section to ensure maximum efficiency. Work with Radiology management to assure office processes are current and correct. Recommends corrective action, and fosters change as directed.Schedule and prepare patients for imaging exams following departmental protocols. Functions as liaison with Radiologic Technologists and other clinical staff to ensure proper documentation and appropriate exams for patients.Prepares all monthly, holiday, on-call and vacation schedules for radiology clerical department. Identify and resolve process issues in scheduling to maximize efficiency within the department.Performs the duties of an Ambulatory Service Rep as needed which includes but is not limited to: participates in scheduling patients for treatment, handling urgent patient care calls, pre-authorization and physician referrals, confirming demographic and insurance information, proper coding and billing of exams, etc.Responsible for input and completion of performance appraisals for assigned personnel. Responsible for interviewing, scheduling, orientation and training of assigned personnel. Discusses discipline, terminations and similar actions with Director of Radiology, and then proceed with course of action. Resolves grievances and other personnel problems within position responsibilities.Conducts and documents staff meetings and works with staff to resolves personnel issues Makes recommendations as appropriate.Responsible for maintaining inventory and ordering supplies. Coordinates with purchasing vendors etc. as required. Monitors expenditures for compliance with approved budgets.Responsible for reporting equipment problems, facility problems and providing a safe and clean work area for staff.May participate in the preparation of budget and variance reports as well as other special assignments.

Skills

• Leadership
• Customer Service
• Research
• Microsoft Office
• Powerpoint
• Project Management
• Microsoft Word
• Microsoft Excel
• Public Speaking
• Management