Thomas Dever
Transforming Delivery Management one project at a time
- Role
- Director Professional Services at Arrow Systems Integration
- Location
- Roseburg, OR, US
- LinkedIn followers
- 500 followers
Experience
Director Professional Services
Jan 2014 — Present · US
I have the privilege of managing a talented group of professionals who focus on implementing world class contact centers. In addition to day to day management and growth of this team, my focus is on vendor management/relationship building of 3rd party applications that seamlessly interface with the Avaya contact center to enhance the productivity, profitability and functionality that aid in providing best of class sales and service centers. Arrow SI is a recognized leader in the design and implementation of contact centers that include inbound, outbound, multimedia, self service and blended environment scenarios.
Education
California Missionary Baptist Institute
Theology
1984 — 1986
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